Having worked for a mildly popular, semi-luxury retail chain, I do understand what it's like to work the register and deal with long lines. You go at the pace that you're comfortable but still keep it steady. I'm a veteran of the chaos and total anarchy that is Black Friday
If only the guy at the register at Starbucks adhered to this. While I think its great that you're friendly and ask whether or not the customers wants whipped cream on their Gingerbread latte or if they would like their bagel toasted in an easy-going, chillaxin'sorta fashion, you must keep in mind that right in front of you, the queue is two miles long and that it consists mostly of people who just want to pick up their coffee and sugar treats before heading into work. Like, in five minutes. So really, is it necessary to chat up the tourists who appear to have all the time in the world, while the normal, barely-awake city inhabitants stew impatiently for their turn.
One of the instructors here at my building just told me that Mrs. Fields down the street has better muffins and bagels and better coffee. Seriously? I've always associated Mrs. Fields with unhindered, unbridled sugary cookie goodness. May give it a shot some other morning.